Product Basics
Q: What is a Lootoo?
A: Lootoo is a versatile, collapsible outdoor seat that functions as a portable toilet and bin. It's perfect for camping, festivals, road trips, and other outdoor activities where toilet facilities might be limited.
Q: How does the Lootoo work?
A: The Lootoo works with our Super Absorbent Powder and biodegradable bags. Simply set up the Lootoo, place a bag inside, sprinkle the powder before use, and the powder instantly turns waste into a dry gel, locking in odors. After use, tie the bag and dispose of it properly.
Q: What makes Lootoo different from other portable toilets?
A: Lootoo is unique because it combines three functions in one product - it's a seat, toilet, and bin. It's lightweight (under 2kg), folds flat in seconds, uses innovative powder technology to eliminate odors, and is designed with environmental friendliness in mind.
Q: Is the Lootoo easy to transport?
A: Yes! The Lootoo weighs under 2kg and folds flat in seconds, making it easy to carry and store in your car boot, camper, or with your festival gear.
Product Specifications
Q: What are the dimensions of the Lootoo?
A: The Lootoo has maximum dimensions of H50cm x W38cm when fully extended.
Q: What is the weight capacity of the Lootoo?
A: The Lootoo has a maximum weight capacity of 300kg, making it sturdy and reliable for most users.
Q: What materials is the Lootoo made from?
A: The Lootoo is crafted from durable materials that ensure reliability while remaining lightweight and portable.
Q: Does the Lootoo have adjustable height?
A: Yes, the Lootoo features a telescopic design that allows for simple height adjustment, ensuring comfort for people of all heights.
Usage
Q: How do I set up the Lootoo?
A: Setting up the Lootoo is quick and easy. Simply unfold it to your desired height, secure a biodegradable bag inside, sprinkle some Super Absorbent Powder, and it's ready to use.
Q: Do I need to use the Super Absorbent Powder every time?
A: Yes, the Super Absorbent Powder is essential for the Lootoo to function effectively. It instantly turns waste into a dry gel, locks in odors, and eliminates mess, making cleanup much easier.
Q: How much powder should I use?
A: A small amount of powder is sufficient for each use. The powder works by absorbing liquid waste and turning it into a gel.
Q: Can I use regular bin bags with the Lootoo?
A: While regular bin bags might work, we strongly recommend using our specially designed Lootoo Bags. They're 100% waterproof, biodegradable, and have a 30L capacity, making them perfect for the Lootoo.
Q: Where can I dispose of the waste bags?
A: The waste bags should be disposed of in designated waste disposal points. Since our bags are biodegradable, they're suitable for proper disposal in various waste management systems. Always follow local regulations for waste disposal.
Product Packages and Refills
Q: What comes in the Lootoo package?
A: The standard Lootoo package includes the Lootoo collapsible seat/toilet/bin, one pack of Super Absorbent Powder, and 20 biodegradable bin bags.
Q: Can I buy replacement bags and powder separately?
A: Yes, both the Lootoo Bags and Super Absorbent Powder are available to purchase separately on our website.
Q: How many bags come in a refill pack?
A: Our Lootoo Bags refill pack contains 20 biodegradable bags.
Q: How long does the powder last?
A: The Super Absorbent Powder is sold separately and the amount needed depends on frequency of use. Each application requires a small amount of powder.
Environmental Concerns
Q: Is the Lootoo environmentally friendly?
A: Yes, the Lootoo is designed with the environment in mind. The Super Absorbent Powder is non-toxic and environmentally safe, and the Lootoo Bags are fully biodegradable.
Q: Are the bags really biodegradable?
A: Yes, our Lootoo Bags are crafted from 100% environmentally friendly material, designed to degrade quickly while still being durable enough not to tear during use.
Q: Is the absorbent powder safe for the environment?
A: Yes, our Super Absorbent Powder is non-toxic and environmentally safe, making it suitable for use in nature-sensitive areas.
Q: Can I use the Lootoo in nature-sensitive areas?
A: Yes, the Lootoo is designed to be responsible by nature. With its non-toxic powder and biodegradable bags, you can go responsibly even in environmentally sensitive areas.
Ordering and Shipping
Q: How much does the Lootoo cost?
A: The Lootoo is priced at £64.99. Lootoo Bags are available for £10.99, and the Super Absorbent Powder is £9.99.
Q: Do you ship internationally?
A: We currently offer our products only within the UK. However, for bulk orders or international shipping inquiries, please contact us directly — we may be able to offer competitive delivery rates and custom arrangements.
Q: How long will delivery take?
A: Delivery usually takes 2–4 business days, depending on your location. Please refer to our shipping information at checkout for more accurate estimates.
Q: Do you offer any discounts for bulk orders?
A: Please contact us directly for information about bulk order discounts or special pricing.
Returns and Warranty
Q: What is your return policy?
A: Please contact us directly for our current return policy details.
Q: Does the Lootoo have a warranty?
A: Please contact us for information about our warranty policy.
Q: What if my Lootoo arrives damaged?
A: If your Lootoo arrives damaged, please contact us immediately with photos of the damage, and we'll arrange a replacement.
Q: Can I get a refund if I'm not satisfied with my Lootoo?
A: Please contact us to discuss our satisfaction guarantee and refund policy.
Common Concerns
Q: Does the Lootoo really contain odors?
A: Yes! The Lootoo uses super absorbent powder that turns waste into a dry gel instantly, locking in odors and eliminating mess. Our non-transparent bags also help contain odors, ensuring your camping area stays fresh.
Q: Is the Lootoo stable to sit on?
A: Absolutely. The Lootoo is designed to be sturdy and reliable, with a maximum weight capacity of 300kg.
Q: Can I use the Lootoo as just a regular seat?
A: Yes, the Lootoo functions perfectly as a regular seat when you're not using it as a toilet, making it a versatile addition to your outdoor gear.
Q: Is the Lootoo suitable for children?
A: Yes, the Lootoo is perfect for families with children. Its simple design and ease of use make it ideal for kids, as noted in our customer reviews.
Q: Is the Lootoo suitable for elderly users?
A: Yes, the Lootoo is suitable for elderly users. Its adjustable height ensures comfortable seating, and its stability provides security for older individuals.
Additional Information
Q: Do you have other products besides the Lootoo?
A: Yes, we also sell Lootoo Bags (£10.99) and Super Absorbent Powder (£9.99) separately, which are compatible with the Lootoo.
Q: Do you have a physical store?
A: Please contact us directly for information about physical store locations or stockists.
Q: How can I contact customer support?
A: You can contact our customer support through the chat box on our website, or please check our Contact page for additional ways to reach us.
